04 Shipping Policy

Processing Time

All orders are processed within 1–3 business days.
During new drops or high-volume periods, processing may extend to 3–5 business days.

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Shipping Rates

Single Items

Standard shipping rates are calculated at checkout based on weight and destination.
Typical U.S. shipping costs range from $6–$10.

Sets Ship Free

All sets (hoodie + sweatpants bundles) ship FREE anywhere in the United States.

The discount is automatically applied at checkout—no code needed.

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Shipping Times

• United States: 3–7 business days

• International: 7–14 business days (varies by country and customs processing)

A tracking number will be emailed as soon as your order is shipped.

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Pre-Orders

If an item is marked as pre-order, the estimated ship window will be listed on the product page.
Orders containing both pre-order and in-stock items will ship together unless stated otherwise.

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Address Accuracy

Customers are responsible for providing correct and complete shipping information.
Orders returned due to incorrect addresses will require a reship fee.

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Lost or Stolen Packages

Once a package is marked Delivered, we cannot refund or replace it.
If the package never shows as delivered, contact us—we’ll help initiate a claim with the carrier.

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International Orders

Customs duties, taxes, and import fees are determined by your country and are the customer’s responsibility.

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Support

For any questions related to shipping, email: cole@04official.com